Missing Certificates

I've not received my certificate...

It's important to note that Berks & Bucks County FA does not produce or send out the certificates for coach education courses. These certificates are processed and sent out nationally by FA Learning and 1st4Sport Qualifications.

As such we advise candidates that certificates can take anything from six to eight weeks to arrive. This is because with 50 County FA's across the UK and a host of private companies, it takes FA Learning and 1st4Sport a long period to process all of the courses which are registered and delivered daily.

We therefore ask candidates to please be patient when waiting for your certificate.

I've waited longer than eight weeks...

If you have been waiting longer than the usual eight-week period and still haven't received your certificate, then please contact arun.white@berks-bucksfa.com. Within the email please include your name, FAN, course date and course title.

The team will look into your inquiry and contact you within due course.

Courses without certificates...

Please remember The FA no longer send certificates for the below courses: Emergency First Aid Safeguarding Children Welfare Officer Workshop. If you have any queries about certificates and wish to contact The FA directly, please email education@thefa.com.